Privacy Policy
Last updated: 26 August 2026
This Privacy Policy explains how JPB (“JPB”, “we”, “us” or “our”) collects, uses and protects your personal information when you visit or purchase from our website:
We are committed to protecting your privacy and handling your personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable requirements under the Privacy and Electronic Communications Regulations 2003 (PECR).
1. Who We Are
The data controller responsible for your personal information is:
JPB
3A Rosemary House
Landwades Business Park
Kentford
Suffolk
CB8 7DN
United Kingdom
Website: https://jpbstudio.co.uk/
For privacy enquiries or requests relating to your personal information, please contact us using the contact details provided on our website.
JPB determines how and why personal information is processed in connection with the operation of the website and our business and is therefore the data controller for this information.
2. What Personal Information We Collect
Depending on how you use our website, we may collect:
When you place an order
- Your name.
- Billing address.
- Delivery address.
- Email address.
- Telephone number, where provided.
- Products purchased.
- Order number and order details.
- Payment and transaction information.
- Communications relating to your order.
Payment card details may be processed directly by our payment service provider. JPB does not intend to store complete payment card details.
When you contact us
If you contact us by email, contact form or another method, we may collect your name, contact details and the contents of your message.
Information collected automatically
When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system and information about how you use the website.
The information actually collected will depend on the technical services, cookies and other technologies operating on the website.
3. How We Use Your Information
We may use personal information to:
- Process and fulfil orders.
- Process payments.
- Arrange delivery.
- Communicate with customers about orders.
- Respond to enquiries.
- Provide customer service.
- Operate, maintain and secure our website.
- Prevent fraud and misuse.
- Maintain appropriate business and financial records.
- Improve our website and services.
- Comply with legal obligations.
4. Lawful Bases for Processing
We will only process personal information where we have a lawful basis under the UK GDPR.
Depending on the circumstances, these bases may include:
Contract: Where processing is necessary to process and fulfil an order or otherwise provide services requested by you.
Legal obligation: Where processing is necessary to comply with legal obligations, including accounting, tax and record-keeping requirements.
Legitimate interests: Where processing is necessary for our legitimate interests in operating and securing our website, managing our business, responding to enquiries, preventing fraud and improving our services, provided those interests are not overridden by your rights.
Consent: Where we ask for and rely upon your consent, such as where consent is required for certain non-essential cookies or marketing communications.
Where we rely on consent, you can withdraw your consent at any time.
5. Who We Share Your Information With
We do not sell your personal information.
Where necessary to operate our business and provide our services, we may share relevant personal information with service providers, including:
- Payment service providers.
- Delivery and postal providers.
- Website hosting and technical service providers.
- Ecommerce and website service providers.
- Email and communications providers.
- Accounting and professional advisers.
- Analytics providers, where used.
- Government authorities where legally required.
We will only share information where there is an appropriate lawful basis for doing so.
6. Cookies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website and ecommerce functionality to operate. Other cookies, including certain analytics, advertising or tracking technologies, may require your consent before they are used.
Where required by PECR, we will obtain consent before placing or accessing non-essential cookies or similar technologies on your device.
You can manage applicable cookie preferences through the cookie controls provided on the website and through your browser settings.
7. Marketing
We may send marketing communications where permitted by applicable law.
Where consent is required, we will obtain consent before sending electronic marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
8. International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where this occurs, we will take appropriate steps to ensure that any transfer is carried out in accordance with applicable UK data protection law.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, accounting and business obligations.
Order and transaction information may need to be retained for longer periods to meet accounting, tax and other legal requirements.
Information relating to enquiries and customer service will generally be retained only for as long as necessary to deal with the enquiry and any resulting matter.
10. Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Your Rights
Depending on the circumstances, you may have rights under UK data protection law to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Ask us to delete personal information in certain circumstances.
- Ask us to restrict processing in certain circumstances.
- Object to certain processing.
- Request portability of certain personal information.
- Withdraw consent where we rely on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact JPB using the contact details on our website.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO):
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party website you visit.
14. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that we have inadvertently collected personal information from a child, please contact us.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.
The latest version will be published on this page with the relevant “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
JPB
3A Rosemary House
Landwades Business Park
Kentford
Suffolk
CB8 7DN
United Kingdom
Website: https://jpbstudio.co.uk/
